Consolidating loans through aes
Their mobile apps allow users to view their balances, make payments, and update contact information.Reviews have been mixed, with many users complaining of bugs and crashes, but AES has aimed to fix some of those problems through recent updates.Borrowers who have been assigned to work with AES are limited to the following repayment plans: AES has a repayment estimator tool and a chart that briefly describes each plan, but a recurring consumer complaint is that the company doesn’t do enough to help borrowers understand the options, many of which sound very similar.If AES is your servicer and you’re having trouble making payments, the first step is to contact their customer service department.Although they originally borrowed their tuition money from Uncle Sam, nearly 1 in 3 Americans with federal student loans make their monthly payments to a company called American Education Services. If your loans are being managed by AES, it’s a good idea to familiarize yourself with the company and what they can do for you.
AES trailed many of its competitors in offering mobile service, but it recently released applications for i OS and Android.
Today, together with its partner agency Fed Loan, it handles about 31% of the U. Department of Education’s direct loans, serving 8.4 million borrowers with debt totaling 2.7 billion.
It also manages student loans for private companies including Sun Trust, JP Morgan Chase, and PNC Bank.
In addition to its main website, AES offers limited educational and planning resources on two companion sites.
Education is geared toward parents and high school students.